"Temp Tex, Where it's always cool in Texas"
What began as a bad experience with an unlicensed HVAC company thus turned into a successful business between a husband and wife. Mr. Jimenez recalls a when his family fell victim to a "bait-and-switch" sales tactic that led to an over-priced service call, and how it made them want to create a company that exceeded these poor-quality companies:
"Having been on the customer end before, my family and I found most companies will show a low figure to get in the door. Only after, they fail to follow through with their promise of a "low-price" once they snuck in hidden costs or additional and unwanted services! I have since committed myself and my company to allow the customers to feel that they received not only affordable but reliable and continual service too. We take pride in answering all your questions and giving you the benefit that you are receiving the excellent service you want. Thank you, for taking the time to read this. I look forward to handling all your future air conditioning/heating needs."
Nearly 13 years later, and that mission has continued to drive Temp Tex towards their goals and helped them achieve fundamental growth within the city of San Antonio! It also helped to create the standards necessary to provide excellent craftsmanship, quality service, and affordable pricing that is widely recognized and recommended city-wide.
Did we mention, Temp Tex is not only family-owned, but family operated too? Two of the technicians are his sons! Imagine the extensive HVAC training these boys had to endure to meet Mr.Jimenez's standards! Thankfully, it is because of this family-run mentality that sets Temp Tex apart from the rest. Other popular air conditioning companies try to get as many service calls done in one day, and that is when the service begins to suffer.
Temp Tex treats everyone like family, meaning:
We refuse to rush jobs
We prioritize every customer
We walk you through the service process
We provide thorough explanations so you're not left guessing what you paid for
We are honest about our work and do not try to upsell what you don't need
We are non-commissioned based; no need to worry about pushy sales tactics
"Their quick response to my call/texts was plus in my books. Their prompt service was extremely appreciated. Not to mention their customer service, knowledge and care that they have for the public is outstanding. I will definitely recommend them to my family, my friends and my clients." - Rae C.
"Wonderful family owned and family run buisness!!!" - Michael A.